CANCELLATION POLICY

Late arrival - if you arrive more than 15 minutes past your scheduled appointment time and your service provider determines there is not enough time to complete the service, the appointment will be considered a no-show and the applicable fee will apply. Cancellations & Rescheduling - We kindly request 48 hours’ notice for cancellations or reschedules. • Cancellations within 48 hours: A 50% cancellation fee of the scheduled service will be charged. • Same-day cancellations & no-shows: A 100% charge of the scheduled service price will apply Deposits - All deposits are non-refundable. They may be transferred one time if you reschedule at least 48 hours in advance of your scheduled appointment Refunds & Service Guarantee - Refunds: We do not offer refunds on services. Guarantee: We proudly stand behind our work. If you experience any issues with your nails within 5 days, we will provide a complimentary fix. • Exclusions: Matte gel finishes and broken natural nails are not covered. • All claims will be reviewed and approved at the discretion of your service provider Guest Policy - For the comfort and relaxation of all clients, no children or extra guests are permitted unless they are receiving a service Payment transactions using a card have a 3.5% convince fee. As any business, tax is added. ✨ These policies are in place to protect both our clients time and our service providers artistry. By booking with us, you acknowledge and agree to these terms.